Jack Sehkon and Associates Inc.

ISO 9001 Course - QMS Requirements

Enroll In Our 2 Day ISO 9001 Course – Instructor Led QMS Requirements

iso 9001 course online


ISO 9001:2015” is a competency-based 2-day training program that focuses on the ability of an organization to consistently provide products and services that meet or exceed customer and applicable statutory/regulatory requirements; and improve customer satisfaction and business performance. The use of organizational context and the needs/expectations of interested parties are explained as the basis for designing a Quality Management System and its processes. The course empowers participants with the understanding of the use of process approach combined with risk-based thinking to manage organizational risks and opportunities.

Participants are introduced to the purpose of quality principles in the context of their interaction and relationship with the ISO 9001:2015 Standard, and provided with the understanding and intent of requirements of the ISO 9001 Standard through the use of real life examples applied to product or service-related business sectors. Participants are actively engaged in demonstrating the identification of applicable sub-clauses of ISO 9001:2015 Standard through practical and user-friendly case studies as well as evaluating the conformance to various requirements of the ISO 9001 Standard using product and service-related scenarios. 

Learning Objectives for ISO 9001:2015 Requirements


  • Get to know the ISO Annex SL structure for all management systems;
  • Understand the identification of processes through inputs required and the outputs expected;
  • Grasp PDCA application to ISO 9001:2015 Standard;
  • Comprehend the interaction and relationship of the Quality Management Principles with ISO 9001 Standard requirements;
  • Learn how to use organizational context and needs/expectations of interested parties for designing a quality management system and its processes;
  • Understand the interpretation and extent of required documented information;
  • Learn the leadership and commitment aspects for the effectiveness and continual improvement of the quality management system;
  • Understand operational planning and control requirements for products and services;
  • Understand how to determine and address risks and opportunities to assure that the quality management system can achieve its intended result(s); enhance desirable effects; prevent, or reduce, undesired effects; and achieve improvement;
  • Comprehend what monitoring/measuring data needs to be collected, analyzed and evaluated to maintain the effectiveness and continual improvement of quality management system
  • Identify various sub-clauses of the ISO 9001:2015 applicable to various product and service-related business and industry sector scenarios;
  • Learn the boundaries between QMS and legal compliance;
  • Identify evidence required for auditing various sub-clauses including QMS and operational effectiveness;
  • Evaluate evidence and formulate non-conformance reports;
Who Should Take This Course?

Course Instructor

Jack Sekhon
Jack Sekhon P. Eng
Author & Trainer

Course Information

Estimated Time 2 Days

Instructor Led Course

$950 CAD (GST Included)


CL. 1  Scope
CL. 2 Normative References
CL. 3 Terms and conditions
CL. 4 Context of the Organization
CL. 5 Leadership
CL. 6 Planning
CL. 7 Support
CL. 8 Operations
CL. 9 Performance Evaluation
CL. 10 Improvements
Participants Handouts
Created by potrace 1.16, written by Peter Selinger 2001-2019
Created by potrace 1.16, written by Peter Selinger 2001-2019
System Requirements
Created by potrace 1.16, written by Peter Selinger 2001-2019
Trainers Credentials
Participants receive a package that consists of interpretation of ISO 9001:2015 Standard related materials supported by process approach examples, scenarios and case studies and other value-added reference materials.
Participants who successfully demonstrate competence during this course will receive a Certificate of Attainment covering the following Exemplar Global knowledge competency units:
  • Exemplar Global – QM: Quality Management systems
Participants not deemed competent are issued Certificates of Attendance and given the opportunity to retake the mandatory competencies previously missed.
  • A computer running windows 8 or windows 10 or macOS X with macOS 10.9 or later.
  • Windows (Internet browsers): Edge 12+, Firefox 27+, Chrome 30+
  • Mac (Internet browsers): Firefox 27+, Chrome 30+
  • An internet connection – broadband wired or wireless (3G or 4G/LTE)
  • Speakers, a microphone and webcam (required for Zoom or Microsoft Teams usage and for examination)

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