“Integrated Management Systems Requirements” is a competency-based 3-day training program that focuses on the ability of an organization to consistently provide products and services that meet or exceed customer and applicable statutory/regulatory requirements; and improve customer satisfaction, to enhance its OHS and environmental performance by achieving its intended outcome, and overall business performance. The use of organizational context and the needs/expectations of interested parties are explained as the basis for designing the Integrated Management System and its processes. The course empowers participants with the understanding of the use of process approach combined with risk-based thinking to manage organizational risks and opportunities.
Participants are introduced to the purpose of quality principles in the context of their interaction and relationship with the ISO 9001:2015 Standards and provided with the understanding and intent of requirements of the ISO 9001/45001/14001 Standards through the use of real-life examples applied to product or services that it can control or influence. Participants are actively engaged in demonstrating the identification of applicable sub-clauses of ISO 9001/45001/14001 Standards through practical and user-friendly case studies as well as evaluating the conformance to various requirements of the ISO 9001 Standard using product and service-related scenarios. For the sake of conformance to ISO 14001, a life cycle perspective is used with respect to products and services.