“3 Day ISO 9001:2015 Internal Auditing” is a competency-based three day course that focuses on auditing management systems using ISO 19011:2018 Standard Guidelines to evaluate the level of conformance of organizational processes against the requirements of the ISO 9001:2015 Standard. It builds upon the knowledge gained from the “ISO 9001:2015 Requirements” two day course and augments the understanding and intent of guidelines of the ISO 19011:2018 Standard. The Three Day Internal Auditing explains the roles, functions and accountabilities of an auditor – from audit initiation stage through the audit follow-up stage – with the use of real life examples applicable to various business and industry sectors.
The auditing approach can be applied for internal auditing, supplier auditing, customer-initiated auditing and accreditation/certification auditing as an auditor. This course covers competencies QM (2 day quality management system requirements) and AU (1 day auditing) that can be taken consecutively or simultaneously.
Who Should Take This Course?
Understand the intent and application of auditing-related terminologies and terms;
Learn principles of auditing and their importance in the auditing profession;
Understand how to establish audit objectives/scope and criteria in various business/industry sectors;
Understand the role of and how to conduct effective documentation review and develop an individual/overall risk-based audit plan/schedule;
Grasp how to prepare a concise, effective and value-added audit checklists;
Learn the purpose, value and methodology of effective opening and closing meetings as well as on-going communication during an audit;
Understand both sources of and how to collect verifiable audit evidence through interviews, observations, document/records review and other methods using effective/relevant skills, confidentiality matters, appropriate personal behaviour, risk based approach, appropriate cultural/social/language skills and proper sampling techniques;
Evaluate audit evidence to generate and document findings and conclusions of conformance and non-conformance for a specific audit scenario to be included in an audit report by the team leader;
Understand the process of follow-ups to address findings of non-conformance; and,
Understand compliance with various applicable regulations, legal requirements and industry codes of practice in relation with management system conformance.
Participants receive a package that consists of ISO 19011 Standard-related interpretation materials, process models for each sub-clause, relevant scenarios, practical case studies and other value-added supporting materials.
Who Should Take This Course?
Anyone entering quality management-related career
Quality Managers, Coordinators and Consultants
Senior Management personnel who direct and control organizations
Human Resources/Training professionals
Engineers, technicians and technologists
Supervisors, Foremen and Lead Hands
Laboratory, Testing and Inspection professionals
Reliability and Statisticians
Anyone seeking advanced knowledge of ISO 9001:2015 Standard
Auditors seeking accreditation to become external auditors employed by QMS registrars
Internal auditors seeking to advance knowledge of ISO 9001 Standard requirements
A preliminary knowledge of ISO 9001:2015 standard is highly recommended prior to taking this course. This could be achieved by individuals reviewing the ISO 9001:2015 independently or by taking Jack Sekhon & Associates Inc.`s “Introduction to ISO 9001:2015” course.
Participants who successfully demonstrate competence during this course will receive a Certificate of Attainment covering the following Exemplar Global knowledge competency units:
Exemplar Global – QM: Quality Management Systems
Exemplar Global – AU: Management Systems Auditing
Participants not deemed competent are issued Certificates of Attendance and provided the opportunity to retake the mandatory competencies previously missed.
This is an instructor-led course where instructor covers a bulk of course via zoom interaction using a adobe course slides and exercises.
A student manual is provided which can be either downloaded or printed by students at the beginning of the course for taking notes during the class.
It is of vital importance that all students follow the instructor using adobe slides because the slides are the best source for understanding the interpretation of the ISO standards.
The course is made up of various lessons. Each lesson is made up of various sub-clauses. Each sub-clause must be clicked for access before proceeding to next lesson.
Every effort will be made during the class that each student is capable of completing the exercises within a lesson before moving on to the next lesson
The student`s responses to exercises will be saved by the system and students will save these responses onto their individual devices, for reference during the examinations. In addition students should print the student manual before the beginning of the course so they can manually complete the exercises on the printouts in the class that is being facilitated by the trainer.
A computer running windows 8 or windows 10 or macOS X with macOS 10.9 or later.
Windows (Internet browsers): Edge 12+, Firefox 27+, Chrome 30+
Mac (Internet browsers): Firefox 27+, Chrome 30+
An internet connection – broadband wired or wireless (3G or 4G/LTE)
Speakers, a microphone and webcam (required for Zoom or Microsoft Teams usage and for examination)