Jack Sehkon and Associates Inc.

ISO 9001:2015 Standards​

Learn about ISO 9001 - What is ISO 9001, Who needs ISO 9001, Lead Auditor Course & More​

What is ISO 9001:2015 Standard?

 ISO 9001 Standard specifies quality management system (QMS) requirements for products and services. It basically enables an organization to consistently meet or exceed its customer requirements and statutory/regulatory requirements applicable to products and services. For more information refer to ISO.ORG.

8 Quality management principles of ISO 9001:2015 :

There are 8 quality management principles upon which ISO 9001:2015 Standard is based upon. Here are these principles:

  • customer focus;
  • leadership;
  • engagement of people;
  • process approach;
  • improvement;
  • evidence-based decision making;
  • relationship management.
  • risk based approach

References of ISO 9001:2015 Standard to the principles :

ISO 9001 :2015 quality principles have been designed into the ISO 9001:2015 Standard either directly or indirectly. Here is how they are related to various ISO 9001:2015 Standard clauses:

  •  customer focus-ISO 9001:2015 Clauses 5.1.2, 8.2, 9.1.2
  • leadership- ISO 9001:2015 Clauses 5, 9.3, 6.1, 6.2, 9.1
  •  engagement of people-Throughout implied
  • process approach-Introduction-ISO 9001:2015 0.3, 4.4
  • improvement; ISO 9001:2015 Clauses 10, 5.1, 4.4, 6.1, 7.1.1, 9.1.3,9.3
  • evidence-based decision making-ISO 9001:2015 Clause 9.1.1, 9.1.3
  • relationship management-ISO 9001:2015 Clause 8.4
  • risk based approach-ISO 9001:2015 Clause 6.1, 0.3.3, 4.4,9.1.3, 9.3.2

ISO 9001:2015 covers the following clauses :

ISO 9001:2015 Standard follows the new SL format which is given below:

  • Scope
  • Normative
  • Terms and definitions
  • Context of the organization 
  • Leadership
  • Planning
  • Support
  • Operation
  • Performance evaluation
  • Improvement

Fundamental concepts that support ISO 9001:2015 Standard

The following fundamental concepts are pivtol for the success of ISO 9001:2015 based QMS:

  •  Understanding of process approach
  • Application of process approach using PDCA cycle
  • Understanding of risk-based thinking and its application

What is included in the ISO 9001 Standards series/family?

The ISO 9000 family contains these standards:

  • ISO 9001:2015: Quality Management Systems – Requirements
  •  ISO 9000:2015: Quality Management Systems – Fundamentals and Vocabulary (definitions)
  • ISO 9004:2018: Quality Management – Quality of an Organization – Guidance to Achieve
    Sustained Success (continuous improvement)
  • ISO 19011:2018: Guidelines for Auditing Management Systems

Where can you purchase a pdf copy of ISO 9001:2015?

ISO 9001:2015 pdf can be purchased from ISO member (SCC-Canada; ANSI-USA) or any quality registrars.

How is ISO 9001:2015 remote/face to face certification achieved for an organization?

ISO 9001:2015 virtual/ face to face certification can be achieved through gap analysis, strategic plan, process identification and risk assessment, document development, QMS training, implementation, performance evaluation and external registrar auditing. Online certification is almost as effective as face to face.

What does 9001 certificate mean?

An organization receives an ISO 9001:2015 certificate from the ISO Registrar following successfully passing stage 1 and stage 2 audits. An auditor receives ISO 9001:2015 certificate following successful acceptance of his/her auditor application (auditor training, competence and auditing experience) by auditor certification body.

IS ISO 9001:2015 still relevant today? On 22 June 2021, the subcommittee responsible for the standard, SC 2, Quality systems, which operates under technical committee ISO/TC 176, Quality management and quality assurance, undertook a number of activities including discussions with committee members and a survey of ISO 9001 users. The result was that no revision was needed and the latest version of ISO 9001 still provides as much value to those implementing the standard as it did when it was last updated in 2015.

What  is the purpose of  ISO 9001:2015 certification?

Certification is a useful tool to add credibility, by demonstrating that your product or service meets the expectations of your customers. For some industries, certification is a legal or contractual requirement.  

What Course or training does cover ISO 9001:2015 requirements? ISO 9001 Training or ISO 9001 course or ISO 9001:2015 requirements or ISO 9001:2015 QMS requirements. ISO 9001:2015 course is 2 days long.

How many ISO 9001:2015 certifications have been issued worldwide? As of 2021, based on survey of ISO 9001:2015 certified companies, 1,077,884 certificates have been issued for a total number of 1,463,153 sites.  

Does ISO 9001 still apply to all organizations – big, small, different sectors & different items – products, services? The concept of the standard has not changed; it’s applicable to any type of organization, regardless of the size, type or its core business.

How has the structure of the standard changed?

The structure has been changed to align with the common 10-clause high level structure developed by ISO to ensure greater harmonization among its many different management system standards.  The new revision to ISO 14001 will also adopt this same structure, which is built around the PDCA (Plan-Do-Check-Act) sequence. All ISO management system standards are now required to adopt this structure. This will make it easier for organizations to address the requirements of more than one ISO Management System Standard within a single, integrated system.

How have the documentation requirements changed?

Specific documented procedures are no longer mentioned; it is the responsibility of the organization to maintain documented information to support the operation of its processes and to retain the documented information necessary to have confidence that the processes are being carried out as planned. The extent of the documentation that is needed will depend on the business context.

The standard does not mention a quality manual, Is it still required? A quality manual is no longer specifically required. The new standard requires the organization to maintain documented information necessary for the effectiveness of the quality management system (QMS). There are many ways to do this and a quality manual is just one. If it is convenient and appropriate for an organization to continue to describe its quality management system in a quality manual then that is perfectly acceptable.

Why has management review been moved to performance evaluation? (9.3) The sequence of the new version of ISO 9001 is based on the Plan, Do, Check, Act cycle and so, in order to evaluate quality management system performance, it makes sense for management review to follow the measurement of the system performance.

The title of management representative has been removed. How is the performance of the system reported to top management? Although the prescriptive title of a management representative has been deleted, it is up to top management to ensure that the roles and responsibilities are assigned for reporting on the performance of the QMS. Some organizations might find it convenient to maintain their current structure, with a single person carrying out this role. Others might take advantage of the additional flexibility to consider other structures depending on their organizational context.

Why has product been changed to products & services? ISO 9001:2008 already made it clear that the term product in the previous version of the standard also includes service, so there is no impact in practical terms. The term products and services is now (ISO 9001:2015) used throughout the standard to reflect the far greater use of the standard outside of the manufacturing sector, and to emphasize its applicability in the service industries.

What is risk-based thinking and why has it been introduced into the standard?

The phrase risk-based thinking is used to describe the way in which ISO 9001:2015 addresses the question of risk. The concept of risk has always been implicit in ISO 9001, by requiring the organization to plan its processes and manage its business to avoid undesirable results. Organizations have typically done this by putting greater emphasis on planning and controlling processes that have the biggest impact on the quality of the products and services they provide. The way in which organizations manage risk varies depending on their business context (e.g. the criticality of the products and services being provided, complexity of the processes, and the potential consequences of failure). Use of the phrase risk-based thinking is intended to make it clear that while an awareness of risk is important, formal risk-management methodologies and risk assessment are not necessarily appropriate for all business situations and organizations. For further information about risk-based thinking see the papers on this topic available on www.iso.org/tc176/sc02/public .

What has been changed in terms of planning?

ISO 9001:2015 requires the organization to address risks and opportunities, quality objectives and planning of changes throughout the oganization. As new products, technologies, markets and business opportunities arise, it is to be expected that organizations will want to take full advantage of these opportunities. This has to done in a controlled manner, and be balanced against the potential risks involved, which could lead to undesirable side-effects.

How do you become an ISO 9001:2015 Certified Auditor or ISO 9001:2015 Certified Lead Auditor?

Certification to ISO 9001:2015 can be achieved through the following process:

  • Complete ISO 9001:2015 Certified Auditor or ISO 9001:2015 Certified Lead Auditor – Course/Training-Jack Sekhon and Associates
  • Gain required minimum 5 years QMS experience.
  • Gain required minimum ISO 9001:2015 auditing experience of 20 audit days for Auditor and additional 15 days as lead auditor for Lead Auditor application.
  • Have your experience endorsed by your Supervisor/Manager.
  • Apply to Auditor Certification body such as Exemplar Global
Why do you need ISO 9001:2015 requirements course/or training prior to auditor course or training?

The ISO 9001:2015 requirements course provides understanding of requirements of ISO 9001:2015 Standard which is used as criteria or a benchmark for auditing. Without the knowledge and understanding of ISO 9001:2015, the auditor/lead auditor will not be able to perform an effective and efficient audit.

What is your understanding of ISO 9001 :2015 Auditor Certification or ISO 9001:2015 Lead Auditor Certification?  ISO 9001:2015 Auditor Certification or ISO 9001;2015 Lead Auditor certification requires completion of 36- hour course provided by a Certified ISO 9001:2015 Training Provider and successful demonstration of QMS experience and auditing experience with Auditor Certifying Organization such as Exemplar Global or Individual QMS Registrar. Jack Sekhon and Associates is ISO 9001:2015 QMS Training Provider certified by Exemplar Global under TPECS scheme. Getting ISO 9001:2015 Auditor Certification or ISO 9001;2015 Lead Auditor certification empowers you with skillsets for ISO 9001:2015 Management System excellence and robust company performance. You can either work as an ISO 9001:2015 internal auditor for your organization or as ISO 9001:2015 external auditor for a Registrar. Irrespective of internal/external auditor option, ISO 9001;2015 certified auditors earn attractive compensation for their work. In addition, they earn higher potential for promotion being instrumental to on-going growth, due-diligence and efficiencies of the organization as an ISO 9001:2015 auditor or ISO 9001:2015 Lead Auditor.

ISO 9001:2015 online lead auditor certification consists of the following courses or training:

  • ISO 9001 online training/course or ISO 9001:2015 requirements online training/course or ISO 9001:2015 QMS requirements online training/course- 1 day.
  • ISO 9001 online internal auditor/auditor training/course or ISO 9001:2015 online internal auditor/auditor training/course or ISO 9001:2015-1 day.

ISO 9001:2015 online training can be offered in any one of the following ways:

  • ISO 9001: 2015 online virtual or ISO 9001:2015 online instructor led.
  • ISO 9001:2015 on demand online.
  • ISO 9001:2015 classroom face to face.

Certification to ISO 9001:2015 can be achieved through the following process:

  • Complete ISO 9001:2015 Certified Auditor or ISO 9001:2015 Certified Lead Auditor
    Course/Training-Jack Sekhon and Associates.
  • Gain required minimum 5 years QMS experience.
  • Gain required minimum ISO 9001:2015 auditing experience of 20 audit days for Auditor and
    additional 15 days as lead auditor for Lead Auditor application.
  • Have your experience endorsed by your Supervisor/Manager.
  • Apply to Auditor Certification body such as Exemplar Global
Enroll now in one of the following ISO 9001:2015 QMS Training Courses:
Scroll to Top