The QMS scope consisted of engineering, dry-cast production and wet-cast production, maintenance, rebar assembly, welding, project management, quality control, concrete testing, concrete mixing plant, concrete repairs and warranty services.
The initiatives included reviewing their business processes to identify core processes. This led to incorporating specifics, technical specifications, checks/balances and associated acceptance criteria for decision-making in their core business processes.
Further efforts included causing enormous awareness of process management concepts/tools and incorporation of bold, intensive and value-adding internal audit tools/techniques. This led to transformation of culture, focus on process measurements and analysis, enhanced customer satisfaction measurements, and meaningful and value-added management reviews.
In addition, A.E. Concrete Ltd. retained Jack Sekhon & Associates to help them evaluate their compliance status with the B.C. WorkSafe Act and Regulations. This led A.E. Concrete to revisit their OHS initiatives in enhancing the workplace health and safety. A.E. Concrete concluded that the compliance report findings were professional, thorough, specific, and value-adding.
Based upon demonstrated success, A.E. Concrete Ltd. retained Jack Sekhon as an Advisor for on-going business improvement initiatives. The mutual engagement between JSA Inc and A.E. Concrete resulted in a 30-40% increase in sales, reduced product quality variations, enhanced awareness of effective and efficient business management tools and better employee morale.
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